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What happens next?

1. We get back in touch
A member of our team will quickly get back to you to discuss your enquiry in more detail.
2. Free site visit
If it will help decide on the best way to proceed with your enquiry, one of our team will make a free visit to your premises to assess your requirements.
3. Free quotation
We’ll send you a free quotation for the work, and because we always aim to beat other quotes, you can be sure it will be very competitive.
4. We carry out the work
We'll send an engineer to carry out the work as soon as we can. This will be very soon for maintenance and fire extinguishers, and a few weeks for full alarm systems.

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How Will Open Protocol Systems Benefit Me?

How Will Open Protocol Systems Benefit Me?

Ensuring that your property and its inhabitants are well protected from the threat of fire largely relies on having an efficient and effective alarm system.
For this to be possible, every element must be connected and working together in harmony, from the detectors to the call points; the sounders to the central control panel. This connectivity can be made considerably easier by employing an open protocol system.

What is the Difference between Open and Closed Protocol Systems?

Open protocol systems are essentially comprised of components whose technical specifications are fully disclosed. This allows complete compatibility between manufacturers when building an alarm system, with any new product that’s designed able to fit into existing setups.

Closed protocol systems do not have this information available, meaning that entire systems must be made by a single manufacturer to remain compatible.

Benefits of Open Protocol


  • Flexibility

The primary advantage gained from the use of open protocol systems is the flexibility this provides. As you are no longer restricted by manufacturer, you can tailor each individual component of the alarm system to the requirements of your business or budget.

  • Servicing

Similarly, with all the technical details of the products open to view, the installer is not necessarily required to perform maintenance, repairs or upgrades, giving you more freedom to choose another.

  • Repairs and Replacement

If one small component within a system becomes faulty, open protocol means that it can be changed without a replacement of the entire network.

  • Relevance

Closed protocol systems are subject to the growth and innovation of their manufacturers; if they don’t evolve the capabilities of the product, then the system will not stay in line with industry developments.

  • Safety

With the ability to update and service individual parts separately within the system whenever necessary, there is much less danger of being tempted to squeeze as much use as possible out of the entire system to avoid having to replace the whole thing.

Although open protocol systems provide a number of benefits for use in commercial properties, there are instances where closed systems may be more advantageous. As each component part is designed by the same manufacturer, they will operate with each other a lot more easily, making installation quick and simple.

Similarly, with only engineers certified by the manufacturer carrying out repairs and servicing, these technicians will have a much better understanding of the operation of the system.

Deciding whether an open or closed protocol system is best for you will depend on the nature of your business and its premises.

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About Scutum South East

Scutum South East is a leading expert in fire safety and security solutions for businesses and organisations located across South East England, including London and Surrey.

From fire alarms, fire extinguishers and fire risk assessments to access control, CCTV and intruder alarm systems – and a lot more besides – we offer a comprehensive range of products and services designed to keep you, your business and your staff and visitors safe.

With decades of industry experience to call on, we’re proud to hold accreditations from leading trade associations and bodies such as British Approvals for Fire Equipment (BAFE), the British Fire Consortium, the Fire Industry Association (FIA) and Security Systems and Alarms Inspection Board (SSAIB).

If you’d like to find out more about Scutum South East, get in touch with our friendly team or explore our products and services on our site.